Big Stack support

How to unlock

Keep your watch connected to the Garmin Connect app on your phone: the code comes over the internet through the phone.
In Big Stack's settings, set Theme to Custom, pick your colours (at the end of the list) and save.
Try it free: your custom theme shows for 3 minutes ("Custom theme preview"). Save the settings again for another 3 minutes, as often as you like.
Then the watch goes back to the free theme and shows a 6-digit unlock code for 5 minutes. Tap to hide it; save again to see it again. While it waits it says "Getting code: keep phone near".
On your phone or computer, open www.kzl.io/code, enter the code and pay (card or PayPal).
Keep the watch face on. Within about 5 minutes the watch shows "Custom theme unlocked - Thank you!" and your theme turns on. If it doesn't, restart the watch.

Questions

Am I charged when the code shows?

No. Nothing is charged unless you complete the payment on www.kzl.io/code. Changed your mind? Ignore the code: it disappears after 5 minutes.

No code appears

Check that the phone is near, Bluetooth is on and Garmin Connect is running with internet access. The code can take a minute.

I paid but it is still locked

The watch checks every 5 minutes, so give it up to 5 minutes with the phone near. If it still doesn't unlock, restart the watch.

I reinstalled it, or got a new watch

The unlock belongs to your watch. After reinstalling on the same watch, pick the custom theme again and it unlocks without paying again. A different watch needs its own unlock.

My watch has no touchscreen

Then the notes hide by themselves: the unlock code after 5 minutes, the thank-you note once you've seen it.

Payment or refund problems

Payments are handled by KiezelPay: contact them through www.kzl.io/code.

Contact

Use Contact Developer on Big Stack's Connect IQ Store page. Please include your watch model and what you see on the watch.