Hora support
How to unlock
- Keep your watch connected to the Garmin Connect app on your phone: the code comes over the internet through the phone.
- In Hora's settings, change anything from Background down and save.
- Try it free: your custom look shows for 3 minutes ("Custom look preview"). Save the settings again for another 3 minutes, as often as you like.
- Then the watch goes back to the free look and shows a 6-digit unlock code for 5 minutes. Tap to hide it; save again to see it again. While it waits it says "Getting code: keep phone near".
- On your phone or computer, open www.kzl.io/code, enter the code and pay (card or PayPal).
- Keep the watch face on. Within about 5 minutes the watch shows "Custom look unlocked - Thank you!" and your look turns on. If it doesn't, restart the watch.
Questions
Am I charged when the code shows?
No. Nothing is charged unless you complete the payment on www.kzl.io/code. Changed your mind? Ignore the code: it disappears after 5 minutes.
No code appears
Check that the phone is near, Bluetooth is on and Garmin Connect is running with internet access. The code can take a minute.
I paid but it is still locked
The watch checks every 5 minutes, so give it up to 5 minutes with the phone near. If it still doesn't unlock, restart the watch.
I reinstalled it, or got a new watch
The unlock belongs to your watch. After reinstalling on the same watch, pick the custom look again and it unlocks without paying again. A different watch needs its own unlock.
My watch has no touchscreen
Then the notes hide by themselves: the unlock code after 5 minutes, the thank-you note once you've seen it.
Payment or refund problems
Payments are handled by KiezelPay: contact them through www.kzl.io/code.
Contact
Use Contact Developer on Hora's Connect IQ Store page. Please include your watch model and what you see on the watch.